Process

How It Works

A six-step process from order to file closure, with responsibilities clearly divided.

You share the order and shipment details you've agreed with your buyer.

We determine the right transport mode, collect competitive quotes from our forwarder network, and make the booking.

We prepare the commercial invoice, packing list, and required certificates of origin together with you.

We coordinate the process end-to-end through our network of contracted, licensed customs brokers.

We track loading, transit, and arrival, and keep your buyer regularly informed.

We hand over all documents and archive the shipment file for future reference.

Who Does What

Throughout the process, your responsibilities and ours are clearly separated.

You

You agree terms with your buyer and take the order

We build the operation plan based on the order details

You produce/prepare the product

We collect freight quotes and make the booking

You approve the invoice details

We prepare the export documentation

You sign the authorization we prepare (a one-time step)

We coordinate the entire process with the customs broker end-to-end — you're not the point of contact

You manage the relationship with your buyer

We track the shipment and keep you — and your buyer where needed — informed

You review the outcome

We hand over the documents and archive the file

Get in touch today for a free quote and to discuss how we can simplify your export process.